Frequently Asked Questions
We’re continuously adding updates and additional information about our products, materials, orders/returns, and future releases. If you don’t find what you are looking for, please reach out via email at help@nymzo.world.
About Us
Nymzo makes chess products and apparel for contemporary players of all levels. Our products are designed and engineered in New York City and are inspired by the culture and energy of the city’s chess scene. Our goal is to create products rooted in the traditions and standards of the game but evolved for the way the game is played today.
New York, NY
Orders & Returns
Once your package leaves our fulfillment center, transit time will vary depending on your location. We will send you an email with tracking information as soon as your order ships.
Orders are shipped to all 50 states in the USA and Internationally.
Yes! All shipping costs, taxes, and duties are calculated at checkout.
We do not currently offer wholesale pricing via our website. If you are interested in wholesale or bulk-quantity purchases, please reach out directly to help@nymzo.world.
We have a 30-day return policy. Products must be returned in the same condition as received and in the original container with all labels and packaging. Please reach out to help@nymzo.world within 30 days of receipt so we can replace, refund, or assist you further.
Customer Service
We are available by email at help@nymzo.world Monday–Friday, 9am to 5pm EST. We will try to respond promptly but please allow up to 48 hours for our small team to get back to you.
We’d love your feedback. Please don’t hesitate to email us with any ideas or questions at help@nymzo.world and someone on our team will get back to you.
For all press related questions or for information and images of our products, please contact press@nymzo.world.
Stanton Series 01 Products
Yes. The SS01 set is a weighted set. The king weighs over 60 grams (2.1 oz.) and the total set weighs approximately 1400 grams (3 lbs.). This makes our set on average 3 times as heavy as the standard regulation plastic club sets in use, but not as heavy as some larger, triple-weighted sets on the market.
Full specifications can be found on the product detail page. The king is 80 mm tall with a 33 mm base. Designed for a more comfortable playing feel, the SS01 set is approximately 15% smaller than a basic club set, yet the consistent piece proportions and wide diameters make it feel comparatively better suited for games at all levels of play.
The Stanton Series 01 pieces consist of a precision cast metal base, a silicone rubber core, and an ABS plastic exterior shell with soft finish surfacing.
Full specifications can be found on the product detail page. The Flexmat has a total length and width of 450 mm and 2.5 mm thick. Each playing square is 50 mm, well proportioned for use with the Stanton Series 01 set.
Flexmat is made out of high-quality silicone rubber with a 60A durometer making it sturdy yet flexible. This allows the mat to roll up for easy storage or transport and also lay flat and hold its shape once unrolled. The top of the mat is treated with a soft-touch finish so the pieces slide smoothly during play.
Stanton Series 01 and Flexmat are designed for everyday play in both casual and club settings. While our products meets most of the specifications outlined for tournament play, the materials may limit them from use at higher levels of competition. Please note: these products have not been evaluated by the International Chess Federation or certified for use.